Privacy Policy

Personal Information collects personal information about you that you specifically and voluntarily provide. This information includes data that identify you, such as your name, phone number, or e-mail address.

E-mail newsletter offers our site visitors and members, the opportunity to receive e-mail newsletters with special promos and tourist information. Users may remove themselves from this mailing list at any time, by following a link provided in each newsletter.

Surveys may offer its site visitors an opportunity to participate in surveys, contests, or sweepstakes. Information required when you decide to participate may include your full name, e-mail address or country.

"E-mail this to a friend" Option
If a user wants to recommend a hotel or vacation package to his or her friend, the user must provide his or her e-mail address, as well as the e-mail address of recipient. This information is used to let the recipient know the identity of the sender. This data are confidential and will not be used for any other purpose.

Security has a Security System SSL that Encrypts (codes) the information entered by our clients, so your personal information remains confidential and secure. Your personal data and your credit card information are strictly confidential. No one other than will ever have access to your information.


When you visit we collect information about your computer (Not your personal information) and assign you a "cookie" (a small, unique identifier text file). This information is collected automatically without you provide it, as a means of supporting your visit to our site. You can choose to not receive cookies files by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept cookies, you will not be able to access many travel services and planning tools offered by

Use of your information uses the information collected through our web site to enhance the user experience and provide a better service to all visitors. This information is also used to process the reservations requested by our clients, to send e-mail notifications for special promotions, as well as to respond your questions or suggestions.

Sharing of the Information does not sell or rent your personal information to anyone. We will share just a part of your personal information and reservation with our authorized providers to process and confirm the services you reserve. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel itineraries.

Responses to your Questions and Suggestions

With the purpose of better serving you, we will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your reservation or itinerary, as well as any doubt you may have.

Other Web Sites

Several sections throughout's web site may link you to other Web sites that do not operate under our company's privacy practices. When you click through to these Web sites,'s information privacy practices no longer apply. We advice you to examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing users information.'s Obligations may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to's interests or our clients (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for to provide customer information to third parties, such as credit card companies, with the purpose of resolving disputes that arise in the normal course of business.

Copyright Information

All texts, photos, diagrams and other elements contained in our web site are the property of and can not be reproduced without the express written consent of our company.

Contact with

If you need more information, please contact us to the following e-mail:
We will feel very happy to help you with all the questions you may have.

  • Telephone numbers
  • • Toll free (USA & Canada): 40000916
  • • Costa Rica direct: 506 2645-6270
  • Administration Office
  • Santa Elena, Costa Rica.
  • P.O.BOX: 04-5655 Santa Elena, Costa Rica.
  • Toll Free: 40000916 *
  • Local Phone: 506 2645-6270
  • Support: Contact Us
The law in Costa Rica protects our children